Come to the point that we each have different ways of looking at the world and these determine how we perseive events and people. If we understanf the way spmeone else looks at things (and us), we can adapt the way we behave to have greater impact. Of course we dont have to, but its nice to have the choice.
An understanding of the different motivational drivers we have and how this affects the way we interpret other people’s behavior.
Appreciation for the impact each motivational driver tends to have on the others.
Knowledge of what your motivational driver is likely to be.
Recognition of your strengths and the likely impact that your way of looking at the world has on the different types of people around you.
Decided what practical action you can take to increase your impact on others.